Southern Water's New Rivers and Seas Watch Service
From 13 November 2024, our new Rivers and Seas Watch service replaced the Beachbuoy online monitoring tool.
Key features of Rivers and Seas Watch include:
- Enhanced user experience across different devices (mobile, laptop, desktop), making it easier to find a location, and access and understand information
- Comprehensive and accessible information on how the service works
- An industry-leading mapping platform, presenting information in a clean and timely way
- Improved email notifications, including start times, impact times and the release status
- Integration with our overall plans to cut storm overflows, to help users understand what improvements are planned in each area.
Improving how we communicate this important information to the public in a transparent, accurate and timely way is crucial. Rivers and Seas Watch has been created following a customer-first approach, engaging extensively with our community to understand their needs, wants and feedback from Beachbuoy.
Users can sign up for alerts for their local beaches on Rivers and Seas Watch, as data protection rules mean we cannot carry previous Beachbuoy users over.
